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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeremy Miller

Jeremy Miller

August 29, 2024

5  out of  5
rating by Jeremy Miller
"I just moved from Texas to Michigan, and they made the auto and renter's insurance transfer really easy and seamless. Megan was wonderful to talk to and was very knowledgeable and friendly. I was expecting a long and difficult process, but it was really quick and easy. Thank you Megan for the amazing customer service!"
We responded:
"Welcome to Michigan, Jeremy! We're delighted that Megan could make your auto and renters insurance transfer as smooth as possible. We strive to provide quick, friendly, and knowledgeable service. Your kind words mean so much. Thank you for choosing us! -Demetrike Wells-O'Brien State Farm "
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PING HUAI TSENG

August 15, 2024

5  out of  5
rating by PING HUAI TSENG
"The agent right here are really professional and patient, definitely recommend this place if you want to purchase car insurance."
We responded:
"We're thrilled to hear that our team's patience and experience made a positive impression on you! We aim to provide good service to our customers. Your recommendation for our auto insurance is greatly appreciated. We look forward to serving you in the future! -Demetrike Wells-O'Brien State Farm "
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Paul Levins

August 12, 2024

5  out of  5
rating by Paul Levins
"Megan was so helpful in working up an insurance quote for us on very short notice and making sure everything went through okay. Highly recommended!"
We responded:
"Thank you, Paul, for sharing your experience with Megan! We're glad she was able to help you on very short notice and assisted you with the insurance process, making it as smooth as possible. We're so grateful for your recommendation! -Demetrike Wells-O'Brien State Farm "
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Tara Grebe

August 2, 2024

5  out of  5
rating by Tara Grebe
"I've had policies at this location for several years now and I've had amazing experiences ever time I work with them! I've talked to Megan and Christopher for my auto and renter's insurance and both of them have been able to help me with any questions I might have. I'm in a transition period in my life and their friendly explanations have made the insurance process less stressful."
We responded:
"Thank you for your kind words and for choosing us for your insurance needs. We're thrilled to hear that Megan and Christopher have been able to assist you with auto and renters insurance. We appreciate your support and look forward to continuing to serve you in the future! - Demetrike Wells-O’Brien State Farm "
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Angela Sherman

August 1, 2024

5  out of  5
rating by Angela Sherman
"Megan is so sweet and helpful. She takes the time explaining policies and options. She takes a could be stressful experience, and really puts you at ease. Thank you Megan!"
We responded:
"Hi Angela, We're delighted to hear about your positive experience with Megan! It's our goal to make sure that our customers feel comfortable and well-informed about their plans and options. Megan is indeed a valued member of our team, and we'll be sure to pass along your kind words to her. Thank you for taking the time to leave this wonderful review! - Demetrike Wells-O’Brien State Farm "
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Dani Araújo

July 23, 2024

5  out of  5
rating by Dani Araújo
"Great seevice! Everyone is extremely friendly in the office, and Jack was very helpful and patient in explaining to me all I needed to know about my policy."
We responded:
"Thank you, Dani, for your kind words! We're thrilled to hear that you received good service and found everyone in the office extremely friendly. It's also wonderful to know that Jack was helpful and patient in explaining your coverage. Your feedback is greatly appreciated! -Demetrike Wells-O'Brien State Farm "
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Roberto Adonis

July 22, 2024

5  out of  5
rating by Roberto Adonis
"I have been a customer at the same branch for years and have always received Excellent service and support. Mr. Christopher White is truly an asset to his company and our Ann Arbor community."
We responded:
"Thank you for being a loyal customer over the years, Roberto! We're thrilled to hear that you've consistently received good service and support. Christopher is truly an awesome asset to both our office and the Ann Arbor community. Your kind words mean a lot to us! -Demetrike Wells O'Brien State Farm"
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Joe Aumiller

July 22, 2024

5  out of  5
rating by Joe Aumiller
"Lovely experience with this office. Megan was the person I spoke to, she was very, kind empathetic and a joy to work with. Highly recommend this office"
We responded:
"Joe, we're delighted to hear about your lovely experience with our office and Megan! It's wonderful to know that her kindness and empathy truly made a difference. Thank you for your high recommendation! -Demetrike Wells-O'Brien State Farm "
Profile photo of D. M.

D. M.

July 19, 2024

5  out of  5
rating by D. M.
"The office staff : extremely professional, patient (I asked a lot of questions :-), and thorough! Thank you 😊"
We responded:
"Thank you for your positive review on Google! We're glad to hear that our office staff was professional, patient, and thorough. We appreciate your kind words and will continue to provide excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. - Demetrike Wells-O'Brien State Farm "
Profile photo of Jiji

Jiji

July 11, 2024

5  out of  5
rating by Jiji
"Jack Schulz is a cool dude. He helped us a lot"
We responded:
"Thanks, Jiji for the shout-out to Jack! We're glad he could help you out and provide a positive experience! -Demetrike Wells-O'Brien State "
Profile photo of Trevor Denton

Trevor Denton

July 10, 2024

5  out of  5
rating by Trevor Denton
"Demetrike did a wonderful job walking us through our home and auto insurance. He was so pleasant and extremely thorough. He took his time explaining everything to us and we are glad to have Demeterike as a point of contact. We look forward to working with him!"
We responded:
"Thank you, Trevor, for sharing your experience with our office! We're thrilled to hear we did a wonderful job walking you through your home and auto insurance kindly and efficiently. We look forward to continuing to work with you for years to come! -Demetrike Wells-O'Brien State Farm "
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Andre Zoldan

June 28, 2024

5  out of  5
rating by Andre Zoldan
"Amazingly dedicated team of professionals providing "white glove" service - truly delightful and very much appreciated. Thank you!!"
We responded:
"Thank you for your wonderful feedback, Andre! We're delighted to hear that our dedicated team provided you with great service for your needs. Your appreciation means a lot to us! -Demetrike Wells-O'Brien State Farm "
Profile photo of Kammara Parker

Kammara Parker

June 26, 2024

5  out of  5
rating by Kammara Parker
"I Had A Great Experience. It Was Easy, Fast & More Understanding Because Megan Helped Me So Much With Everything Getting Life Insurance Was Easier Than I Thought & I Thought It Was Gonna Be Super Expensive But It Wasnt & I Would Definitely Recommend This Place For Any Insurance Megan Is Very Helpful & Makes Things So Much Easier & Helps You Understand It More So You Dont Get So Confused Plus The Good Energy Its Comforting Knowing That I Was In Good Hands With Megan."
We responded:
"Kammara, we're thrilled to hear about your fantastic experience with Megan! It's great that she made the process of getting life insurance quick, positive, and as simple as possible. Thank you for your high recommendation and for appreciating her helpful and comforting approach! -Demetrike Wells-O'Brien State Farm"
Profile photo of Ken

Ken

June 26, 2024

5  out of  5
rating by Ken
"Megan is excellent at her job! She stayed on the phone with me helped me obtain all the documents I needed from my health insurance provider. She was very personable and had a sunny disposition. Definitely recommend working with her. And she truly wants to save you money!!"
We responded:
"Hey Ken, Thank you for the wonderful review! We truly appreciate your kind words about Megan. She is a valuable asset to our team, and we're glad to hear that she provided you with excellent service. We look forward to serving you for years to come. Best regards, Demetrike Wells-O'Brien State Farm"
Profile photo of Karen Gray

Karen Gray

June 26, 2024

5  out of  5
rating by Karen Gray
"Christopher White did a fantastic job getting me the best price for my insurance! He took the time and explained in detail what was covered and saved me over 600.00 a year and I got more coverage for less money. Need insurance- call Chris."
We responded:
"Karen, we're thrilled to hear about your fantastic experience with Christopher! It's wonderful that he took the time to explain things in detail and assisted effectively with your insurance coverage needs. Thank you for your high recommendation! -Demetrike Wells-O'Brien State Farm "
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Zihan Wu

June 20, 2024

5  out of  5
rating by Zihan Wu
"I received help from Jack over the phone; Jack was super helpful providing all the details in a very easy-to-understand way. Highly recommended!"
We responded:
"Thank you for your great feedback, Zihan! We're glad to hear Jack was super helpful and made things efficient and understandable. We truly appreciate your high recommendation! -Demetrike Wells-O'Brien State Farm "
Profile photo of Kiya Mahan

Kiya Mahan

June 20, 2024

5  out of  5
rating by Kiya Mahan
"Hey I had the pleasure speaking with Demetrike regarding the start up of my life insurance. He was such a help & answering my questions. Thank you Demetrike Wells."
We responded:
"Kiya, we're so glad to hear about your positive experience with our team! It's wonderful to know our helpfulness and ability to assist with your questions and concerns about life insurance are greatly appreciated. Thank you so much for your kind words! -Demetrike Wells-O'Brien State Farm "
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Christian Brown

June 19, 2024

5  out of  5
rating by Christian Brown
"Very professional and helpful, I'm so glad I found this company."
We responded:
"Thank you for your kind words, Christian! We're delighted to hear that you found our team helpful and knowledgeable. We're glad you found and chose us too! -Demetrike Wells-O'Brien State Farm "
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Yuhao Zhou

June 17, 2024

5  out of  5
rating by Yuhao Zhou
"Jack is super nice and patient! I would definitely recomend state farm for internatinal student! At the same time, state farm also offers one of the best rates for young driver!"
We responded:
"Dear Yuhao, Thank you for your wonderful review of Jack! We are delighted to hear that Jack's exceptional service, along with our competitive rates, has left a positive impression on you. We truly appreciate your recommendation, particularly as a young driver and international student. Your trust in us means a lot. If you have any further questions or need assistance, please do not hesitate to reach out. We are always here to help! ~Demetrike Wells-O'Brien State Farm"
Profile photo of Ashley Michael

Ashley Michael

June 17, 2024

5  out of  5
rating by Ashley Michael
"Megan saved me money on my auto policy and added renters insurance for less than I paid with the previous company!"
We responded:
"Thank you for sharing your experience, Ashley! We're thrilled to hear that Megan was able to provide you with assistance for your renters insurance needs. We are excited to continue collaborating in the future; thank you for choosing us! -Demetrike Wells-O'Brien State Farm "
Profile photo of William Singleton

William Singleton

May 30, 2024

5  out of  5
rating by William Singleton
"Great interaction with Megan. Very pleasant, friendly and super efficient. Highly recommended."
We responded:
"Thank you, William, for your kind words about Megan! We're thrilled to hear that your interaction with our office was pleasant, friendly, and efficient. Highly recommended feedback like yours is greatly appreciated! -Demetrike Wells-O'Brien State Farm "
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Zilin Wang

May 24, 2024

5  out of  5
rating by Zilin Wang
"Recently replaced my cracked wind shield, the process was very smooth and the cost was fully covered."
We responded:
"Zilin, we're so glad to hear that your windshield replacement process went as smoothly as possible with our office. Thank you so much for sharing your positive experience! -Demetrike Wells-O'Brien State Farm "
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Jerry Gilmore

May 22, 2024

5  out of  5
rating by Jerry Gilmore
"Jack helped me out with drive and safe I appreciate his time with this"
We responded:
"Jerry, we appreciate your feedback on Jack's assistance with Drive Safe and Save. We're so glad to hear his dedication made a difference! -Demetrike Wells-O'Brien State Farm "
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Dakota Crisp

May 22, 2024

5  out of  5
rating by Dakota Crisp
"Megan is an all-star. Quick, polite, and easy to work with."
We responded:
"Thank you, Dakota, for your kind words about Megan! We're delighted to hear she's proven to be helpful in quickness, politeness, and ease of interaction. We appreciate your feedback and are glad to have a team that provides our customers with great service! -Demetrike Wells-O'Brien State Farm"
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jimmy nagy

May 20, 2024

5  out of  5
rating by jimmy nagy
"Jack was amazing and got me taken care of in exceptional time"
We responded:
"Jimmy, we're delighted to hear about your great experience with Jack! It's fantastic that he was able to take care of your needs quickly and efficiently. Thank you for choosing us and for sharing your appreciation for our service! -Demetrike Wells-O'Brien State Farm "