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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Wang

March 24, 2025

5  out of  5
rating by John Wang
"I've been a customer of this State Farm office for nearly 20 years, working with two great agents during the time, from Joe Simkins to Demetrike O'Brien. The service has always been outstanding, whether it's for auto, homeowner, or property dwelling insurance. They are professional, reliable, and care about their clients. I appreciate their professionalism and support. Highly recommend!"
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Pu-Yuan Wu

March 14, 2025

5  out of  5
rating by Pu-Yuan Wu
"The service I got was great. The representative, Jack, was not just nice but also so knowledgeable. He helped me to look through number of auto insurance options and choose a one which fit my situation while reduced costs. In addition, he reviewed my ey acct in details and updated information to ensure I got all the discounts. In short, I am very happy to have my auto and house insurance with them, they “like a good neighbor”."
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Tom Morrison

March 11, 2025

5  out of  5
rating by Tom Morrison
"Made it very very easy to switch over and saved me some money on better coverage"
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Vic Wu

March 4, 2025

5  out of  5
rating by Vic Wu
"I had a fantastic experience working with Megan at State Farm! She is an outstanding sales representative—knowledgeable, patient, and truly committed to helping her clients. She took the time to explain all my insurance options clearly and helped me find the best coverage at a great price. Her professionalism and friendly attitude made the entire process smooth and stress-free. If you’re looking for someone who genuinely cares about your needs and goes the extra mile, I highly recommend Megan!"
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Ming-Feng Ho

February 25, 2025

5  out of  5
rating by Ming-Feng Ho
"Just moved from California to Ann Arbor, the experience with Megan on auto insurance was very smooth, and she spent time explaining everything in detail"
We responded:
"Hi Ming-Feng, Thanks for your feedback! I’m glad to hear that Megan made your auto insurance experience smooth and informative. If you have any questions as you settle into Ann Arbor, don’t hesitate to reach out. Welcome to the area! - Demetrike Wells-O'Brien State Farm"
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Nah'Keivee Johnson

February 25, 2025

5  out of  5
rating by Nah'Keivee Johnson
"Megan helped me with insurance she was absolutely a joy , as someone whose not well versed in auto insurance she helped me so much and so quickly."
We responded:
"Hi Nah'Keivee, I’m so glad to hear that Megan made your insurance experience enjoyable and easy! She truly is a valuable asset to our agency, and it’s wonderful that she could help you navigate the details quickly. If you have any more questions or need assistance in the future, we’re here for you! - Demetrike Wells-O'Brien State Farm"
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Baktygul Chynybaeva

February 22, 2025

5  out of  5
rating by Baktygul Chynybaeva
"Megan was so helpful."
We responded:
"Hi Baktygul, Thank you for your kind words! I’m so glad to hear that Megan was able to help you. If you need anything else or have more questions, feel free to reach out! - Demetrike Wells-O'Brien State Farm"
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Charlie Hughes

February 18, 2025

5  out of  5
rating by Charlie Hughes
"Very easy to work with. Great rates, easy transition from my previous insurer."
We responded:
"Hi Charlie, I appreciate your feedback! I’m glad to hear that you found it easy to work with us and that the transition was smooth. If you have any questions or need assistance in the future, just let us know! - Demetrike Wells-O'Brien State Farm"
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Anne Simkins

February 13, 2025

5  out of  5
rating by Anne Simkins
"I had a great experience working with Demetrike. He was so informative and helpful. His positive attitude shines through. I highly recommend talking with Demetrike if you are thinking about getting insurance."
We responded:
"Hey Anne, Thank you for your 5-star review! It was an absolute pleasure working with you and Zach! My State Farm team and I are happy to be your good neighbor! ~Demetrike Wells-O'Brien State Farm "
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Tiffany Darbison

January 30, 2025

5  out of  5
rating by Tiffany Darbison
"Demetrike was wonderful. He made me feel like I was apart of his family. Professional, elegant, and very modest. It you want to go to someone that is honest, respectful, and treat you like family and not just a customer THIS IS THE PLACE TO BE. 😍😍😍😍🥰🥰🥰🥰🥰😘😘😘"
We responded:
"Thank you so much, Tiffany! It truly means a lot to hear that you felt like family. I always strive to create a welcoming and honest experience, and I’m grateful for your kind words. I appreciate you! – Demetrike Wells-O'Brien State Farm"
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Arnie

January 15, 2025

5  out of  5
rating by Arnie
"Walked in with an unusual issue. They were great and solved it!"
We responded:
"Thank you, Arnie! We’re so glad we could help. It’s always our goal to find solutions and make things easier for you. We appreciate your support! – Demetrike Wells-O'Brien State Farm"
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Marie Lovelace

January 14, 2025

5  out of  5
rating by Marie Lovelace
"I Love State Farm I Have Been With Them For Years. The Workers Are Very Friendly And Helpful, And They Are Always There When You Need Them. ❤️😁"
We responded:
"Thank you, Marie! We truly appreciate your loyalty over the years. It means so much to know you’ve had such a positive experience with our team. We’re always here for you! – Demetrike Wells-O'Brien State Farm"
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Ben Miller

January 12, 2025

5  out of  5
rating by Ben Miller
"Recently moved to the state and needed to switch my insurance over. Dani and Megan in the front office made the process SO EASY! They were both helpful and friendly and made changing insurance and getting set up with new renters insurance a breeze. Cannot recommend this office enough! Thrilled to have this group so close by."
We responded:
"Thank you so much for your kind words, Ben! We're thrilled to hear that Dani and Megan made your transition smooth and stress-free. Our team takes pride in providing helpful and friendly service, and it’s wonderful to know we could make the process easy for you. Welcome to the area—if you ever need anything, we’re here to help! –– Demetrike Wells-O'Brien, State Farm Agent "
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Nakina Miller

January 7, 2025

5  out of  5
rating by Nakina Miller
"Great experience! Very helpful with explaining coverage for client to make educated decision!"
We responded:
"Thank you, Nakina! We’re so glad you had a great experience with us. We always strive to provide clear and helpful information so everyone feels confident in their choices. We appreciate your kind words! – Demetrike Wells-O'Brien State Farm"
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Dwight Gulliver

January 7, 2025

5  out of  5
rating by Dwight Gulliver
"You are treated like a king best service and pricing in my 72 years well worth drive"
We responded:
"Thank you, Dwight, for your wonderful review! We're thankful that you have trusted us to provide you with the best protection and the best value. - Demetrike Wells-O'Brien "
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keenan price

January 6, 2025

5  out of  5
rating by keenan price
"I had a good experience everything worked out well"
We responded:
"Keenan, thank you for your kind words! We're glad you enjoyed a 5-star experience! - Demetrike Wells-O'Brien"
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Emily Masters

January 6, 2025

5  out of  5
rating by Emily Masters
"Megan helped us when our daughter was acquiring a car and needed insurance! She was super patient when we needed time to consider! Thanks Megan"
We responded:
"Emily, thank you for your kind review! I am thrilled that Megan was able to help get a car insurance plan that worked for your daughter. Please, don’t hesitate to reach out if questions come up. – Demetrike"
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Xclusive Tax Empire

December 23, 2024

5  out of  5
rating by Xclusive Tax Empire
"Demetrike is an absolute pleasure & saved me a great amount of money on my new policy. I couldn't be happier!!"
We responded:
"Thank you for your amazing feedback! It was truly a pleasure working with you, and your satisfaction means so much to us. –– Demetrike Wells-O'Brien State Farm "
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Ashley Klee

December 18, 2024

5  out of  5
rating by Ashley Klee
"I just wanted to take a minute and give Megan Michael all the praise! She made shopping for insurance so much easier than it normally is, even when I was stressed and freaking out. Her bubbly personality and way of genuinely caring about me as a person eased what could have been a much, much rockier process. Thank you, Megan!"
We responded:
"Thank you so much for sharing your experience, Ashley! We’re thrilled to hear how Megan’s caring approach and bubbly personality made such a positive difference for you during the process. We’re lucky to have her on our team! –– Demetrike Wells-O'Brien State Farm "
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Sucaad Mohamud

December 17, 2024

5  out of  5
rating by Sucaad Mohamud
"Reached out to get insurance and Danielle took the time to explain all the options and was absolutely helpful in answering clarification questions I asked. Thank you so much for making this experience a lovely one!"
We responded:
"Thank you, Sucaad, for recognizing Danielle’s dedication! We’re so glad she made your experience smooth and informative. Your trust means the world to us! –– Demetrike Wells-O'Brien State Farm "
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Samantha Moore

December 13, 2024

5  out of  5
rating by Samantha Moore
"best to go to for insurance needs!"
We responded:
"Thank you, Samantha, for the kind words! We’re so happy to be your go-to for insurance needs and look forward to continuing to assist you. –– Demetrike Wells-O'Brien State Farm "
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Aries & Tia Rodgers

December 6, 2024

5  out of  5
rating by Aries & Tia Rodgers
"We reached out to Demetrike at this agency to seek out a policy for a few things. He was extremely thorough to ensure we were fully informed about what we were looking for. He answered all our questions with grace, you can literally hear his smile over the phone because he is so eager to make sure his client has a positive experience. Anytime we have had to call, the staff is equally amazing, pleasant and ready to help. This is THE agency to choose if you're interested in receiving an outstanding customer service experience. 10-stars"
We responded:
"Hey Tia & Aries, Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It was a pleasure assisting you, and I'm happy to hear that you felt informed and supported throughout the process. At our agency, we strive to create a positive experience for our clients, and your feedback means the world to me. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We're here for you! Warm regards, Demetrike "
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Jonghyun Lee

December 3, 2024

5  out of  5
rating by Jonghyun Lee
"Megan was very helpful and wonderful to speak with!"
We responded:
"Jonghyun, thank you for your kind review. I am so happy Megan could help you! Please reach out if you have questions. - Demetrike"
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Rebecca Maccardini

November 26, 2024

5  out of  5
rating by Rebecca Maccardini
"Such professional and friendly service here!! Megan took care of me immediately and answered all my questions over the phone. Looking forward to talking with her next week about, perhaps, an additional piece of insurance coverage."
We responded:
"Thank you so much for your kind words, Rebecca! We're thrilled Megan provided you with excellent service. She’s looking forward to assisting you next week! -Demetrike Wells-O'Brien State Farm Agent"
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Thomas Deboves

November 26, 2024

5  out of  5
rating by Thomas Deboves
"Danielle was super helpful and great!"
We responded:
"Thank you, Thomas! I am so happy to hear that Danielle was helpful with your service needs. I’m glad you had a positive experience working with us. If you have questions in the future, please reach out. -Demetrike Wells-O'Brien State Farm Agent"