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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Juju Banks

November 30, 2023

5  out of  5 rating by Juju Banks
"Demetrike was very patient and tentative to my concerns and questions!!! I would definitely recommend their services to anyone"

Tabitha Zimny

November 6, 2023

5  out of  5 rating by Tabitha Zimny
"Demetrike is top notch! He helped me navigate all of my insurance needs after the previous company I was with doubled my policy. He helped me reevaluate what our needs were as a family and has been incredible every step of the way. He even helped me figure out that I had coverage for a furnace failure that my previous insurer never mentioned. That pro tip saved us thousands of dollars! I feel like I have someone looking out for my whole family in Demetrike!"

Kathleen Redmon

September 11, 2023

5  out of  5 rating by Kathleen Redmon
"Demetrike is so great to work with and I'm grateful to have him as my insurance agent for my small business. Demetrike is kind, thorough, easy to talk to, and trustworthy. I highly recommend him to anyone looking for a trusted insurance provider."

Marie Barnard

September 5, 2023

5  out of  5 rating by Marie Barnard
"Demetrike answers was extremely helpful and made the daunting task of insurance a genuinely positive experience. He, along with all the staff, deeply recognize the emotional aspects of coverage and budgets and work hard to use language and expertise that is both compassionate as well as professional. This made my first time buying a home so much more reassuring and I would recommend this company to anyone!"

Azim Ahmed

August 31, 2023

5  out of  5 rating by Azim Ahmed
"My experience with Demetrike and his staff was very good and positive."

Suze A

August 22, 2023

5  out of  5 rating by Suze A
"Megan is a delight! So polite and helpful, I sincerely enjoy working with her and appreciate her kindness and professionalism when talking through concerns and questions. If you’re looking for someone intelligent, kind and helpful, Megan’s your person."

Vonte

August 10, 2023

5  out of  5 rating by Vonte
"I was welcomed in by a very energetic team and had a wonderful experience obtaining life insurance. I didn’t know to much about life insurance and wasn’t sure where to start but Megan Micheal was able to provide me information about the different types/options and explained them to me in a way that I could understand. Highly recommended"

Michael Young

August 8, 2023

5  out of  5 rating by Michael Young
"As a long-time State Farm customer, I can say that Demetrike and the staff in his office provide everything you hope for when working with State Farm. Demetrike is very professional, always well prepared to discuss questions and concerns we have, and very committed to customer satisfaction. When we first started working with Demetrike, he took the time to meet with us to review our policies (auto, home, life, umbrella, etc.) and made excellent recommendations. We are very happy to be working with the Demetrike Wells - O’Brien Agency."

Hongyi Jiang

August 3, 2023

5  out of  5 rating by Hongyi Jiang
"I did a state to state insurance transfer. People here are very nice and patient with questions and concerns I had. It was a great experience."

Karl

July 26, 2023

5  out of  5 rating by Karl
"Great and kind insurance agent! Worked quickly to set up my renters insurance at a great rate; very welcoming and knowledgable, highly recommended!!"

Juanita Walton

July 11, 2023

5  out of  5 rating by Juanita Walton
"OMG I just want to thank Demetrike for everything. He walked me through the whole process, he made sure that I was completely satisfied with all my coverages. I also saved even more with the drive safe. If you’re looking for any type of coverage please reach out to him he’s amazing & very knowledgeable when it’s comes to insurance. Again thank you 😊"

Viki Kirschnerová

July 5, 2023

5  out of  5 rating by Viki Kirschnerová
"Demetrike was absolutely fantastic. He took the time to really explain everything about each section of the insurance policy, and when it would come to play, while being very considerate of the affordability. Highly recommend."

Kevin Heard

July 3, 2023

5  out of  5 rating by Kevin Heard
"Demetrike is such a ball of energy and a true professional. He explained everything to me so well. He asked clarifying questions to ensure that I was getting the right policy and to see if I qualified for discounts! Him and his staff were personable, professional and knowledgeable. We surely recommend!"

一休

June 29, 2023

5  out of  5 rating by 一休
"很好的服务,很专业的工作人员"

A Ross

June 22, 2023

5  out of  5 rating by A Ross
"This office always goes above and beyond for me when I need anything! They are responsive and I have been a happy customer for years! Highly recommend this agent!"

Ronald Morris

June 14, 2023

5  out of  5 rating by Ronald Morris
"My spouse and I worked with Demetrike to find us a great homeowner's insurance policy. We thought it would be impossible in our state, but Demetrike worked relentlessly to make sure we got great coverage (and I mean coverage from A to E) at an affordable price. He is very motivated and passionate about his job, and we knew that when we wanted to get affordable Life Insurance policies, he was the person to go to. He is very personable and made each process so easy. He made everything make sense and helped us understand everything about our policy, taking his time to go at our pace and answer every question in great detail. We have definitely recommended Demetrike to anyone of our friends and family who have insurance needs as he can make the process feel easy and he does it all with the utmost efficiency."

Delilah Smith

June 7, 2023

5  out of  5 rating by Delilah Smith
"I’ve been with State Farm since 2014. My new agent Demetrike Wells-O’Brien. Since he has taken over my families insurance needs. He has been extremely helpful finding savings on my insurance and the best plans for my family needs. I really also appreciate friendliness of the staff ."

Alison Grenon

June 5, 2023

5  out of  5 rating by Alison Grenon
"Megan is the best insurance rep. She is so understanding and knowledgeable. She helped me a lot when I had my car accident and I was super worried. Like a good neighbor, State Farm is there, psh no, like a good neighbor, Megan is there."

Armond Baskin

May 24, 2023

5  out of  5 rating by Armond Baskin
"Demektrike was a life saver for me!!!!! I was in need of car insurance and he went above and beyond not only to get me the best rate, but also to ensure that I had the best coverage!!!! Hands down a very pleasurable experience!!! Thank you so much sir… Go visit this location you won’t be disappointed!!!!!!"

Jim Mock

May 12, 2023

5  out of  5 rating by Jim Mock
"Very thorough, caring and professional agent and staff. Megan, Chris and Demetrike are all so helpful and a real pleasure to work with for our needs."

Ashley

May 11, 2023

5  out of  5 rating by Ashley
"Megan has been super friendly and helpful!! She's made the whole insurance thing very pleasant. 😊"

Durante Pioche-Lee

May 8, 2023

5  out of  5 rating by Durante Pioche-Lee
"This SF location was very inviting and Demetrike was very welcoming. He made sure my wife and I understood exactly what we were purchasing and even got us a lot more coverage for only 10cents more. Very happy with our interaction with him!"

Megan Michael

May 1, 2023

5  out of  5 rating by Megan Michael
"My apartment building had a fire a month ago, and a majority of my belongings were damaged beyond repair by soot and smoke (including the cages for my animals). It was an entirely stressful ordeal - I was out of my home for a month. I was blessed that Demetrike was my agent at the time of the fire because he walked me through the claims process & was able to clarify any questions that I have. He has been incredibly supportive throughout this whole ordeal!"

john michael

April 30, 2023

5  out of  5 rating by john michael
"My experience with Demetrike and his office was very positive - we were his first customers at his office! Me and my wife worked with him and Megan to see how State Farm could protect our belongings and save us money. We were with USAA however we had an upsetting claim experience that made us want to look for a different company. Demetrike and his team were able to not only save us money on our insurance, but they also gave us more protection. Me and my wife are happy with the service provided by the office."