State Farm® Insurance Agent Demetrike Wells-O'Brien

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Joe Halsch

June 6, 2025

5 out of 5

"I wanted to take a minute to thank you for recommending Road Side Assistance for our policy! Our car battery has been corroding, but we can't get it replaced until this weekend. Because of the Roadside Assistance, we have been able to get the car jumped a few times until our appointment with a mechanic (the battery is inconveniently placed, which makes it harder for us to replace the battery ourselves). I've been able to easily place a request through the State Farm app, and the people they sent out have been easy to work with. All Star Towing is the company that has been helping us over the past few days. I know it might sound insignificant, but you are doing more than selling insurance. You are making my family's life a little less stressful in an impactful way."

Judith Hartman

May 19, 2025

5 out of 5

"Understood my needs and provided helpful solutions on both Auto and Renters Insurance. Made the process of buying easy."

Usman Zafar

May 7, 2025

5 out of 5

"I signed up for State Farm because of Humza Bashir, and I couldn’t have asked for a better experience. He genuinely cared about what mattered to me and took the time to make sure everything fit my needs. Humza was patient, professional, and made the entire process simple and stress-free. It’s rare to find someone who truly looks out for you, I highly recommend working with him."

We responded:

"Hi Usman, Thank you for your kind words! I’m thrilled to hear that Humza provided you with such a positive experience. His genuine care for our clients and dedication to finding the right solutions is something we value greatly. It’s wonderful to know that he made the process simple and stress-free for you. Your recommendation means a lot to us, and we appreciate you choosing to work with Humza! If you ever need anything else, feel free to reach out. -Demetrike Wells-O'Brien State Farm"

Jeff VanDeusen

May 3, 2025

5 out of 5

"One and done. Reached out to get info and start the process of insuring my home. With Megan’s help, I had the policy defined and in force in one phone call."

We responded:

"Hi Jeff, Thank you for the fantastic review! I’m glad to hear that Megan was able to streamline the process for you and get your home insurance policy set up in just one call. We strive to make things as simple and efficient as possible for our clients. If you have any questions or need further assistance down the line, don’t hesitate to reach out! -Demetrike Wells-O'Brien State Farm"

Al Car

April 23, 2025

5 out of 5

"I recently spoke with Humza and he’s such a talented, patient, and knowledgeable individual when it comes to helping out others. He made the transition process seamless and was very knowledgeable on the subject. One of the greatest choices I’ve made in my life."

We responded:

"Hi Al, Thank you for your thoughtful review! It’s wonderful to hear that Humza was able to provide you with such seamless support during your transition. His patience and knowledge are truly valuable assets, and I’m glad you felt well taken care of. We’re grateful to have you as a client, and I’m happy you made the choice to work with us! If you need anything in the future, just let us know. -Demetrike Wells-O'Brien State Farm"

John Wang

March 24, 2025

5 out of 5

"I've been a customer of this State Farm office for nearly 20 years, working with two great agents during the time, from Joe Simkins to Demetrike O'Brien. The service has always been outstanding, whether it's for auto, homeowner, or property dwelling insurance. They are professional, reliable, and care about their clients. I appreciate their professionalism and support. Highly recommend!"

We responded:

"Hi John, Thank you for your incredible review and for being a loyal customer for nearly 20 years! It’s heartwarming to know that you’ve had a positive experience with both Joe and me. We strive to provide outstanding service across all your insurance needs, and I’m glad to hear that our professionalism and support have made a difference for you. Your recommendation means a lot to us, and we look forward to continuing to serve you for many more years to come! -Demetrike Wells-O'Brien State Farm"

Tom Morrison

March 11, 2025

5 out of 5

"Made it very very easy to switch over and saved me some money on better coverage"

We responded:

"Hi Tom, I appreciate you taking the time to share your experience! I'm glad to hear that switching over to us was a breeze and that we were able to save you money while providing better coverage. That’s what we aim for—making insurance simple and beneficial for our clients. If you have any questions or need assistance in the future, just let us know! -Demetrike Wells-O'Brien State Farm"

Ming-Feng Ho

February 25, 2025

5 out of 5

"Just moved from California to Ann Arbor, the experience with Megan on auto insurance was very smooth, and she spent time explaining everything in detail"

We responded:

"Hi Ming-Feng, Thanks for your feedback! I’m glad to hear that Megan made your auto insurance experience smooth and informative. If you have any questions as you settle into Ann Arbor, don’t hesitate to reach out. Welcome to the area! - Demetrike Wells-O'Brien State Farm"

Charlie Hughes

February 18, 2025

5 out of 5

"Very easy to work with. Great rates, easy transition from my previous insurer."

We responded:

"Hi Charlie, I appreciate your feedback! I’m glad to hear that you found it easy to work with us and that the transition was smooth. If you have any questions or need assistance in the future, just let us know! - Demetrike Wells-O'Brien State Farm"

Tiffany Darbison

January 30, 2025

5 out of 5

"Demetrike was wonderful. He made me feel like I was apart of his family. Professional, elegant, and very modest. It you want to go to someone that is honest, respectful, and treat you like family and not just a customer THIS IS THE PLACE TO BE. 😍😍😍😍🥰🥰🥰🥰🥰😘😘😘"

We responded:

"Thank you so much, Tiffany! It truly means a lot to hear that you felt like family. I always strive to create a welcoming and honest experience, and I’m grateful for your kind words. I appreciate you! – Demetrike Wells-O'Brien State Farm"

Marie Lovelace

January 14, 2025

5 out of 5

"I Love State Farm I Have Been With Them For Years. The Workers Are Very Friendly And Helpful, And They Are Always There When You Need Them. ❤️😁"

We responded:

"Thank you, Marie! We truly appreciate your loyalty over the years. It means so much to know you’ve had such a positive experience with our team. We’re always here for you! – Demetrike Wells-O'Brien State Farm"

Nakina Miller

January 7, 2025

5 out of 5

"Great experience! Very helpful with explaining coverage for client to make educated decision!"

We responded:

"Thank you, Nakina! We’re so glad you had a great experience with us. We always strive to provide clear and helpful information so everyone feels confident in their choices. We appreciate your kind words! – Demetrike Wells-O'Brien State Farm"

Joshua Edwards

June 4, 2025

5 out of 5

"Humza was super helpful. He answered all of my questions. He was the "guy in the chair" helping me get the best deal."

Hecate Sphinx

June 4, 2025

5 out of 5

"I can not say enough good things about Humza at State Farm! He was professional, responsive, and truly went above and beyond to make sure I understood all my coverage options. Humza took the time to tailor my policy to fit my specific needs, explaining every detail in a way that made sense. What really stood out was his genuine care and commitment to helping me feel secure and protected. He wasn’t just trying to sell a policy—he was focused on building trust and providing real value. In a world where good customer service is hard to come by, Humza sets the gold standard. If you're looking for a knowledgeable, friendly, and trustworthy insurance agent, Humza is your guy. Highly recommend!"

Julie Evans

May 9, 2025

5 out of 5

"Megan was amazing, got me accurate quotes and several times added things and resent. Great customer care."

Xuanxin Hu

May 6, 2025

5 out of 5

"Megan is very kind and patient to help me prepare my auto and renter insurance. She is a very professional and nice account manager."

We responded:

"Hi Xuanxin, Thank you for your wonderful feedback! I’m glad to hear that Megan was kind and patient while assisting you with your auto and renter insurance. Her professionalism and dedication to our clients truly make a difference. If you need anything else or have more questions in the future, please feel free to reach out! -Demetrike Wells-O'Brien State Farm"

Vincent Bond

April 23, 2025

5 out of 5

"I know shopping for insurance isn't a favorite pass time for many of us, but Demetrike and his team made it an enjoyable experience, from the greeting of when I walked in, Jack was hospitable, when I sat down with Demetrike to discuss my new policy, there was a new employee they were training, named Humza, was sitting in on the meeting. Demetrike was knowledgeable, professional, yet personable, and I felt no pressure to adjust my policy one way or another. The entire team was welcoming. This office definitely gives state farm a good name"

We responded:

"Hi Vincent, Thank you for your kind words! I’m glad to hear that we could make your insurance shopping experience enjoyable. It’s great to know that Jack’s hospitality and the welcoming atmosphere of our team made a positive impression on you. I always aim to provide knowledgeable and pressure-free discussions, and I appreciate your recognition of our efforts. We’re proud to represent State Farm and are grateful for clients like you. If you ever need anything else, feel free to reach out! -Demetrike Wells-O'Brien State Farm"

Andrew Root

April 22, 2025

5 out of 5

"Working with Humza was a great experience! He is very knowledgeable and made everything quick and easy! I will be returning with any insurance needs."

We responded:

"Hi Andrew, Thank you for sharing your experience! I’m glad to hear that Humza made the process quick and easy for you. We pride ourselves on providing knowledgeable service, and it’s great to know that he was able to assist you so effectively. We look forward to helping you with any future insurance needs! -Demetrike Wells-O'Brien State Farm"

Pu-Yuan Wu

March 14, 2025

5 out of 5

"The service I got was great. The representative, Jack, was not just nice but also so knowledgeable. He helped me to look through number of auto insurance options and choose a one which fit my situation while reduced costs. In addition, he reviewed my ey acct in details and updated information to ensure I got all the discounts. In short, I am very happy to have my auto and house insurance with them, they “like a good neighbor”."

We responded:

"Hi Pu-Yuan, Thank you for your wonderful feedback! I’m delighted to hear that Jack provided you with such great service and expertise. It’s fantastic that he was able to help you navigate your auto insurance options and secure the best fit for your needs while maximizing your discounts. We truly appreciate having you as part of our State Farm family for both your auto and home insurance. If you ever need anything in the future, don’t hesitate to reach out! -Demetrike Wells-O'Brien State Farm"

Vic Wu

March 4, 2025

5 out of 5

"I had a fantastic experience working with Megan at State Farm! She is an outstanding sales representative—knowledgeable, patient, and truly committed to helping her clients. She took the time to explain all my insurance options clearly and helped me find the best coverage at a great price. Her professionalism and friendly attitude made the entire process smooth and stress-free. If you’re looking for someone who genuinely cares about your needs and goes the extra mile, I highly recommend Megan!"

We responded:

"Hey Vic, Thank you for your kind words about Megan! It’s great to hear that she was able to guide you through your insurance options with such care and expertise. We take pride in offering a supportive and stress-free experience, and I’m glad that Megan’s professionalism and friendly demeanor made a positive impact on you. Your recommendation truly means a lot to us. If you ever have more questions or need assistance in the future, please feel free to reach out! - Demetrike Wells-O'Brien State Farm"

Baktygul Chynybaeva

February 22, 2025

5 out of 5

"Megan was so helpful."

We responded:

"Hi Baktygul, Thank you for your kind words! I’m so glad to hear that Megan was able to help you. If you need anything else or have more questions, feel free to reach out! - Demetrike Wells-O'Brien State Farm"

Anne Simkins

February 13, 2025

5 out of 5

"I had a great experience working with Demetrike. He was so informative and helpful. His positive attitude shines through. I highly recommend talking with Demetrike if you are thinking about getting insurance."

We responded:

"Hey Anne, Thank you for your 5-star review! It was an absolute pleasure working with you and Zach! My State Farm team and I are happy to be your good neighbor! ~Demetrike Wells-O'Brien State Farm "

Arnie

January 15, 2025

5 out of 5

"Walked in with an unusual issue. They were great and solved it!"

We responded:

"Thank you, Arnie! We’re so glad we could help. It’s always our goal to find solutions and make things easier for you. We appreciate your support! – Demetrike Wells-O'Brien State Farm"

Ben Miller

January 12, 2025

5 out of 5

"Recently moved to the state and needed to switch my insurance over. Dani and Megan in the front office made the process SO EASY! They were both helpful and friendly and made changing insurance and getting set up with new renters insurance a breeze. Cannot recommend this office enough! Thrilled to have this group so close by."

We responded:

"Thank you so much for your kind words, Ben! We're thrilled to hear that Dani and Megan made your transition smooth and stress-free. Our team takes pride in providing helpful and friendly service, and it’s wonderful to know we could make the process easy for you. Welcome to the area—if you ever need anything, we’re here to help! –– Demetrike Wells-O'Brien, State Farm Agent "

Dwight Gulliver

January 7, 2025

5 out of 5

"You are treated like a king best service and pricing in my 72 years well worth drive"

We responded:

"Thank you, Dwight, for your wonderful review! We're thankful that you have trusted us to provide you with the best protection and the best value. - Demetrike Wells-O'Brien "